Judul : VXSuite Takes the Scary Out of VoIP
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VXSuite Takes the Scary Out of VoIP
Author: John SchipperYou already know that unified communications based on VoIP telephony is the future of business communications. You also know that a good UC solution can improve your company's productivity. However, they are hesitant, because it is scary to disrupt everything and switch to new technologies. The phones work fine with the old twisted pair. Well, if by "good" you mean the ability to make and receive calls on a landline phone. This is almost the end of the road for analog and TDM technologies. If you want more, you will have to upgrade to IP networks.
Not so fast...
Oh, but you've heard horror stories about companies integrating their phones into computer networks. Suddenly the sound distorted and the conversation was interrupted. Who wants it? It is probably best to stick with the old school and let someone else take over the new technology.
What can't you stand?
Well, but let them take advantage of the increased efficiency of your business applications, desktop phones, smartphones, video conferencing, and call centers in one integrated system. Wait long enough and your competitors will become so receptive that they will start spinning around your business and start losing customers and then employees.
look under the cover
What if you have predictable VoIP and UC devices on your network? Most of the problems you will encounter are due to the fact that network setup for computers, while good for transferring files, can be a disaster when it comes to dealing with real-time applications such as audio and video. These interactive streams must be protected from destruction by moving mountains of data. To do this, you have to look at the network and see what happens.
VXSuite is the perfect set of tools to analyze your existing legacy network and identify bandwidth, latency, vibration or congestion issues that will interfere with VoIP. You must implement classes of service in your network to prioritize each type of packet flow and other features needed for optimal performance.
before moving on
First, use VXSuite to analyze your system before making any changes. VXSuite reports the volume and current usage of voice calls. Use this data to calculate the minimum, maximum, and average bandwidth requirements that VoIP will support during the transition. Find and fix issues here and the transition will be much smoother.
Performance evaluation is an automated test that uses software agents on your network to make VoIP test calls to see which bottlenecks are occurring. Each test call is analyzed for latency, jitter, and packet loss, and then a MOS score indicating voice call quality is assigned.
after moving
Once you have implemented VoIP and/or the new Unified Communications system, you will not be in the dark anymore. VXSuite monitors connection quality and network issues during deployment that can affect VoIP and legacy PBX systems at the same time. You will receive reports on its work and alerts if problems occur.
Ongoing support
For ongoing support, VXSuite's cloud-based analytics toolkit continues to monitor your network environment to ensure voice quality is maintained and to diagnose and resolve issues. You can set thresholds for latency, instability, packet loss, MOS, CPU usage, memory usage, and more to instantly make your IT team aware of issues. And don't worry about the problems behind you.
The toolkit you really need
Have you held back technological change for fear that the transition to VoIP and Unified Communications will make matters worse? Then now is the perfect time to learn more about VXSuite tools and cloud communications.
You can increase your productivity and potentially reduce costs at the same time.
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